If you wish to register a complaint, please write to Edward Galwey, Smythe house limited, 65 Curzon Street, London, W1J 8PE or email edward@smythehouse.co.uk

A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567.